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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Gray

May 27, 2025

5  out of  5
rating by Thomas Gray
"This was my first time getting car insurance and I really appreciated the help that Rebecca gave over the phone. She was transparent on the pricing of each of the coverages and explained to me what each of those means since this was all new to me. She walked me through getting everything set up and was honest about everything. Looking forward to continuing with Matt!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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brandon pollard

May 20, 2025

5  out of  5
rating by brandon pollard
"Very helpful at helping me understand the policy"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Colleen Zopf

May 10, 2025

5  out of  5
rating by Colleen Zopf
"Matt Waite - State Farm Agency is the Best! I had the pleasure of working with Carter, he was amazing! He is excellent at what he does, very knowledgeable, friendly and patient. He has impeccable customer service. I would recommend Matt Waite - State Farm for all of your insurance coverage needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sherria Gray

May 8, 2025

5  out of  5
rating by Sherria Gray
"Rebecca/Jill is great! Awesome customer service very knowledgeable and respectful 💯"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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deborah slanicky

May 5, 2025

5  out of  5
rating by deborah slanicky
"Previously, my husband Rich and I had touched base with this agent but at that time did not change insurance. However, with the rising cost of our insurance with our present agent, we decided to go back to this State Farm agency and we are so happy and pleased that we did. Carter took excellent care of us during the quote process and followed up with us exactly as he had promised. In the end we are very happy that we went with Matt’s agency, both for the lower rates for the same coverage and for the personalized service we received from Carter!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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MACIMUS

May 5, 2025

5  out of  5
rating by MACIMUS
"staff is amazing!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lydia Nugent

May 5, 2025

5  out of  5
rating by Lydia Nugent
"the customer service was amazing! such a great experience!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Emma Josephine

May 1, 2025

5  out of  5
rating by Emma Josephine
"Staff is very helpful and courteous!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Molly Endres

May 1, 2025

5  out of  5
rating by Molly Endres
"Staff VERY helpful and polite! Love that questions get answered timely. Great office!"
We responded:
"Hi Molly, Thank you for your top-notch review. It is good to hear we provided you with helpful service. We appreciate you choosing our team. - Matt Waite State Farm "
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andrew oertle

April 30, 2025

5  out of  5
rating by andrew oertle
"Matt and his team over at state farm are great and have awesome customer service. Have everything I own insured threw them. Highly recommend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Annette Boudreau

April 28, 2025

5  out of  5
rating by Annette Boudreau
"Made switching insurance affordable, easy and uncomplicated"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brody Clark

March 27, 2025

5  out of  5
rating by Brody Clark
"I was helped very efficiently and in a timely manner. I appreciate everything state farm does for its customers!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nathanixl LeVoy

March 24, 2025

5  out of  5
rating by Nathanixl LeVoy
"He was great!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rachel DeGroot

March 18, 2025

5  out of  5
rating by Rachel DeGroot
"We switched our auto and home to State Farm and worked directly with Carter. He responded to emails quickly and assisted with all the questions I had. The whole process has been so smooth so far! I highly recommend working with this office, as they have wonderful customer service. I also know Jill and Rebecca who work in the office and they are wonderful as well!"
We responded:
"Thank you Rachel for the great feedback. Jill, Rebecca and Carter are all wonderful to work with. If you need anything please dont hesitate to reach out-Matt"
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Camara Mosley

March 3, 2025

5  out of  5
rating by Camara Mosley
"Rebecca is always so nice. Very informative on questions I may have. I appreciate that."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carey Basick

February 28, 2025

5  out of  5
rating by Carey Basick
"I appreciate Jacob’s help. Very helpful and professional!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jennifer Ponce

February 28, 2025

5  out of  5
rating by Jennifer Ponce
"Jacob was awesome and super helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Samantha Henrichsen

February 26, 2025

5  out of  5
rating by Samantha Henrichsen
"I have worked with Jill a few times since we switched to State Farm. She is very informative and knowledgeable on all things insurance. She always compares price points for me and does the best to help me understand when it all seems too complicated. She is the best!"
We responded:
"Thank you for leaving such a great review of Jill. She is very good to work with we are happy to have her. Thank you for trusting us with your home and auto insurance-Matt"
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Robert Friend

February 5, 2025

5  out of  5
rating by Robert Friend
"Just switched over but so far so good. Very responsive and efficient with helping me switch over."
We responded:
"Thank you, Robert! We’re glad to hear the switch went smoothly and that you’ve had a great experience so far. If you ever need anything else, we’re here to help! - Matt"
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Cecily Bernard

January 31, 2025

5  out of  5
rating by Cecily Bernard
"Jacob was very helpful!"
We responded:
"Thank you, Cecily, for your kind words! We’re glad Jacob was able to assist you and provide the help you needed. If you have any other questions or need further assistance, we’re always here for you! - Matt"
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Haven Rivard

January 31, 2025

5  out of  5
rating by Haven Rivard
"Jacob Morgan was really helpful."
We responded:
"Thanks for the great feedback, Haven! We’re so happy to hear that Jacob was helpful during your experience. Don’t hesitate to reach out if you need anything else. We’re here to help! - Matt"
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Lillee Nugent

January 31, 2025

5  out of  5
rating by Lillee Nugent
"Jill Morgan helped me with all my needs! Great customer service all around!"
We responded:
"Thank you so much for the five-star rating, Lillee! We’re thrilled to hear that you had a positive experience with us. Your support means a lot, we’re here to help whenever you need assistance! - Matt"
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Pam Blanchette

January 24, 2025

5  out of  5
rating by Pam Blanchette
"Carter L. was outstanding !! He is knowledgeable, patient and kind. Always available to answer questions and followed through promptly with any requests. This was a long distance move and there were many moving parts to it. Of which Carter never skipped a beat with his ability to handle each and every situation. Grateful too for the staff there who are helpful, prompt and so personable. You can't go wrong trusting and relying on this State Farm office !!!"
We responded:
"Thank you so much, Pam! Your kind words mean the world to us. Carter truly exemplifies the values we strive for—knowledgeable, patient, and dependable—and it’s wonderful to hear he made your long-distance move smoother. We’re also thrilled that our team could contribute to your positive experience. We're always here to help, and we appreciate your trust in our office! - Matt"
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Emily Hamlin

January 7, 2025

5  out of  5
rating by Emily Hamlin
"The staff and Matt are super great helpers, they are there when there’s been things have been rough. They are super nice! If you haven’t got insurance from them, run to go get it."
We responded:
"Thank you for your kind words, Emily! I am so happy to hear that we were able to help you when you needed it most. Your recommendation means the world to us! - Matt"
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Grant Prairie

December 19, 2024

5  out of  5
rating by Grant Prairie
"I appreciate all of Jacob's help!"
We responded:
"Hi Grant, thank you so much for your kind words! Jacob truly goes above and beyond to provide excellent support, and we're thrilled to hear you appreciate his help. We hope to serve you again soon. - Matt"